Service / Scope dossier
Bug Bash + Stability Pass
A surgical stability sprint: kill the top bugs, reduce crashes, restore trust.
The promise
Make it stop breaking — and keep it that way.
Outcomes
- Your product becomes usable again without “please ignore that.”
- Support load goes down.
- You regain confidence to ship the next feature.
Scope
Included
- Triage: top issues + root causes (not symptoms)
- Fix plan: what we kill now vs what we park
- Targeted fixes for the highest-impact bugs
- Regression check on critical flows
- Short handoff notes + future hardening recommendations
- “Stability scoreboard” so you can track improvement
Deposit
$300credited to your first sprint
Deliverables
- Bug triage list + root cause notes
- Fixes for highest-impact issues (scoped)
- Regression notes for key flows
- Recommended hardening backlog
Process
1
Triage: rank bugs by impact + frequency
2
Fix: targeted kill list
3
Verify: regression on critical flows
4
Handoff: stability notes + next actions
Guardrails
You’ll bring
- Repro steps or a bug list (even messy)
- Access to crash logs (or console output)
- A list of “critical flows” that must work
Not included
- New feature development
- Large refactors unrelated to stability
- Infinite bug fixes (we’ll scope the kill list)
FAQ
IP — who owns what?
Ownership and licensing are stated in the reviewed agreement for the engagement.
Revisions — how does that work?
Revision allowances and change-request handling are stated in the reviewed scope.
Warranty?
Support and defect-remediation terms are stated in the reviewed agreement.
NDA?
Confidentiality requirements are reviewed during scoping and documented before work begins.
Deposits?
The applicable deposit, crediting, cancellation, and refund terms are confirmed in the reviewed agreement before checkout.